Privacy Policy

VSN interactive LLC.
Publish Date: 12.18.2023

1. We Respect Your Privacy

(a) VSN Interactive LLC respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy outlines how we collect and treat your personal information.

(b) We adhere to the principles contained in the United States’ Privacy Act of 1974 and, to the extent applicable, other relevant data protection regulations.

(c) “Personal information” is information we hold that is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.

(d) You may contact us in writing at 18/390 Eastern Valley Way, Roseville NSW Australia 2069 for further information about this Privacy Policy.

2. What personal information iscollected

(a) VSN Interactive LLC will, from time to time, receive and store personal information you submit to our website(s), applications(s), or provide to us directly or in other forms.

(b) You may provide basic information such as your name, phone number, address, and email address to enable us to send you information, provide updates, and process your product or service order.

(c) We may collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

(d) Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personalinformation

(a) VSN Interactive LLC collects personal information from you in various ways, including when you interact with us electronically or in person, access our website, and during business activities with you. We may receive personal information from third parties. If we do, we will protect it as outlined in this Privacy Policy.

(b) By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

4. How We Use Your Personal Information

(a) VSN Interactive LLC may use personal information collected from you to provide information about our products or services. We may also inform you of new and additional products, services, and opportunities available to you.

(b) VSN Interactive LLC will use personal information only for the purposes you consent to. This may include to:

(i) provide products and services during our usual business activities;
(ii) administer our business activities;
(iii) manage, research, and develop our products and services;
(iv) provide information about our products and services;
(v) communicate with you by various means including, but not limited to, telephone, email, SMS, or mail; and
(vi) investigate complaints.

If you withhold your personal information, we may not be able to provide you with our products and services or full access to our website.

(c) We may disclose your personal information to comply with legal requirements, such as laws, regulations, court orders, subpoenas, warrants, legal proceedings, or responses to law enforcement agency requests.

(d) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, along with any personal information and non-personal information contained in those databases, to the extent permissible by law.

5. Deletion of Personal Information

Users may request to have personal information deleted from our records by contacting us at info@vsninteractive.com. We will verify your request using the information associated with your account, including your email address. Users can also designate an authorized agent to exercise this action on their behalf. Alternatively, there is an in-app option to delete accounts in all of our applications. In the main menu, under “Accounts,” there is an option to “Delete Account.”

6. Disclosure of your personalinformation

(a) VSN Interactive LLC may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary for the purposes set out in this privacy policy.

(b) If we disclose your personal information to a third party, we will protect it in accordance with this privacy policy.

7. United Sates Data Protection

(a) VSN Interactive LLC will comply with the principles of data protection set out in the United States’ Privacy Act of 1974 for the purpose of fairness, transparency, and lawful data collection and use.

(b) We process your personal information either as a Processor and/or as a Controller as defined in the Act.

(c) The legal basis for which we collect your personal information depends on the data that we collect and how we use it.

(d) We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.

(e) We will also process your personal information if it is necessary for our legitimate interests, or to fulfill a contractual or legal obligation.

(f) We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest, or if the function has a clear basis in law.

(g) We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the United States’ Privacy Act of 1974, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the Act.

(h) You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.

8. Your Rights Under the United States' Privacy Act

(a) If you are a resident of the United States, you have certain rights regarding how your personal information is obtained and used. VSN Interactive LLC complies with your rights under the United States’ Privacy Act of 1974 as to how your personal information is used and controlled.

(b) You have the following rights, except as otherwise provided in the Act:

(i) to be informed how your personal information is being used;
(ii) to access your personal information (we will provide you with a free copy of it);
(iii) to correct your personal information if it is inaccurate or incomplete;
(iv) to delete your personal information (also known as “the right to be forgotten”);
(v) to restrict processing of your personal information;
(vi) to retain and reuse your personal information for your own purposes;
(vii) to object to your personal information being used; and
(viii) to object against automated decision making and profiling.

(c) Please contact us at any time to exercise your rights under the United States’ Privacy Act at the contact details in this Privacy Policy.

(d) We may ask you to verify your identity before acting on any of your requests.

9. Hosting and International DataTransfers

(a) Information that we collect may from time to time be stored, processed in, or transferred between parties or sites located in countries outside of the United States. These may include but are not limited to VSN clients and VSN partners worldwide.

(b) We and our other group companies have offices and/or facilities in the United States and other international locations. Transfers to these countries will be protected by appropriate safeguards, which include the use of standard data protection clauses adopted or approved by relevant authorities.

(c) The hosting facilities for our website are situated in the United States and other international locations. Transfers to these countries will be protected by appropriate safeguards, including the use of standard data protection clauses.

(d) Our Suppliers and Contractors are situated worldwide. Transfers to each country will be protected by appropriate safeguards, including the use of standard data protection clauses.

(e) You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

10. Security of Your PersonalIinformation

(a) VSN Interactive LLC is committed to ensuring that the information you provide to us is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.

(b) Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the United States’ Privacy Act of 1974 and have adequate technical measures in place to protect personal information against unauthorized use, loss, and theft.

(c) The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

11. Access to Your Personal Information

(a) You may request details of personal information that we hold about you in accordance with the provisions of the United States’ Privacy Act of 1974. If you would like a copy of the information we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at info@vsninteractive.com

(b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Act.

12. Complaints About Privacy

(a) If you have any complaints about our privacy practices, please feel free to send in details of your complaints to info@vsninteractive.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

13. Changes to Privacy Policy

(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

14. Website

(a) When you visit our website (vsninteractive.com), we may collect certain information such as browser type, operating system, the website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, so we can improve our service.

(b) Cookies: We may from time to time use cookies on our website. Cookies are very small files that a website uses to identify you when you return to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may use cookies to analyze website traffic and help us provide a better website visitor experience. Additionally, cookies may be used to serve relevant ads to website visitors through third-party services such as Google AdWords. These ads may appear on this website or other websites you visit.

(c) Third-Party Sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that VSN Interactive LLC is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.